Business English, учебник F.W. King, Units 3-6, для специальности "Мировая экономика".



                                   UNIT 5

[1] Importer's order for bell-wire
Many thanks for your prompt reply of 20 April to our enquiry for  bell-wire.
We enclose our official order for 15,000 metres,  which  we  understand  you
can supply from stock.
As we pointed out In our first enquiry,  the  quality  must  be  up  to  the
sample we sent you, and the weight  and  colour  of  the  cotton  insulation
identical to that of the sample. Our order is placed on these conditions.
[2] Exporter's order for cloth, subject to price reduction.  Thank  you  for
 your quotation of 75p per metre for cloth no. 110.
Before we place an order with you, we would like to  know  whether  you  can
quote us a slightly better price for the material. We are thinking in  terms
of an order for some 2,000 metres, and as the  cloth  is  for  export  to  a
highly competitive market, a keen price is essential.
A prompt reply would be greatly appreciated.

[3] Exporter's request for lower price
We have received your quotation of 1  February  and  the  samples  of  men's
suitings we asked tor, and thank you for these.
While we appreciate the good quality of your products, we  find  the  prices
of these materials rather high for the market we supply. We  have  to  point
out .that very good materials of this type are being  exported  by  European
manufacturers at prices from 10% to 15%  below  yours,  so  the  prices  you
quote would make it impossible for us to compete on the market in question.
We would like to place our order with you, but  must  ask  you  to  consider
making us a more favourable offer.  As  our  order  would  be  worth  around
Ј8,000, you may find a concession worthwhile.

[4] Rejection of offer of coffee (Reply to letter no. 8, page 39)
We thank you for  your  letter  of  21  November,  in  which  you  offer  us
Brazilian coffee at 60p per kg.
We are sorry to tell you that we cannot take you up on this,  as  the  price
you are asking is above the market level here for the quality  in  question.
The coffee we bought from the same source last year was not of  the  quality
we had expected for the price quoted.

[5] Dealer asks for guaranteed delivery date (Reply to letter no. 5, page 3-
   7).

                               L. THOMS & SON
                             Hardware Merchants
                  150 Beachview Avenue Bournemouth H77 6DP
                 30 January 1978
Modern Plastics Ltd.
Melox House
Portsmouth P92 *CC
Dear Sirs. Thank you for your letter of 12 January and for  the  details  of
your plastic ware.
We have now seen samples of your product» and are prepared to  give  them  a
trial» provided you can  guarantee  delivery  on  or  before  I  March.  The
enclosed order is placed strictly on this  condition,  and  we  reserve  the
right to cancel and to refuse delivery after this dace.

[6] Manufacturer acknowledges order and guarantees delivery
Thank you very much for your order of 2 March for:
5 doz. tea services no. 53.
3 „ dinner services no. 65.
4 gross cups and saucers, export seconds, white.
All these items are  in  stock,  and  we  can  guarantee  delivery  to  your
Liverpool warehouse
well before 15 March. As requested, we will advise you ot date of despatch.
We are at your service at all times.
 [7] Manufacturer acknowledges order and confirms priority
We were very glad to receive your order for:
2 horizontal drilling machines,
to be supplied to your own specification.
As we mentioned in our  previous  letter,  delivery  for  machines  made  to
supplied specifications is not normally possible in less than 3 months,  but
we should like to help you and are giving your order priority.  You  may  be
sure that your machines will be ready for shipment by 1 April.
We will advise you when your order is ready  for  collection  and  shall  be
pleased to assist you to the best of our ability at all times.

[8] Further acknowledgements of orders
We thank you for your interest in our special offer of tinned beef, and  are
 pleased to advise you that your order has been despatched  today  by  Road
 Transport Services, Ltd.
[9] Thank you very much for your order for:
2 printing machines—catalogue no. 79/B.
These will be despatched immediately upon receipt  of  your  remittance  for
Ј375, as per
enclosed pro-forma invoice.

[10] The sellers promise punctual despatch                 Many  thanks  for
 your order of 3 March for:               2,000 litres assorted  distempers.
                           It is already being attended to and there will be
 no difficulty in getting the goods to you by
your stipulated date.

[11] Price concession agreed (Reply to letter no. 2, page 52)
Many thanks for your letter of 18 May, in which you  ask  us  for  a  keener
price for our pattern 110.
Much as we would like to help you in the market you mention in your  letter,
we do not think there is room for a reduction in our quotation  as  we  have
already cut our price in anticipation of a substantial  order.  At  75p  per
metre this cloth competes well with any other product of its quality on  the
home or foreign markets.
We are willing, however, to offer you a discount of 5% on future  orders  of
value Ј5,000 or over,  and  this  may  help  you  to  develop  your  market.
Meanwhile we will execute your present order with this  concession,  and  we
await your acceptance of this offer.

[12] Price reduction refused (Reply to letter no. 3, page 52)
Many thanks for your letter of 5 February.
We have now given careful consideration to your comments  on  our  offer  of
men's suitings.
We are keen, of course, to meet your wishes and to supply you with  material
which will enable you to compete in Eastern markets,  but  regret  that  any
reduction in the prices quoted is not possible  at  present.  The  qualities
offered are the finest available at these prices,  and  considerably  better
than those of foreign makers who supply the markets you mention.
We think you would do better to  order  wool  mixtures  nos.  31-50  in  our
pattern-book, and we  are  arranging  for  our  representative  to  call  to
discuss these with you, as they are ideal for your  market  and  the  prices
are right. We will do our very best for you.
[13] Manufacturer informs customer that goods are ready for despatch
We have pleasure in informing you  that  your  order  no.  844772  has  been
completed and is awaiting collection. The consignment consists of 5  crates,
each weighing 255 kg. Transport, insurance and freight  are  being  arranged
by our forwarding agents, Heinz Lederer AG of  Hamburg.  We  can  vouch  for
their expertise and efficiency.
As soon as we receive details of forwarding  charges  from  our  agents,  we
will send you our invoice and the shipping  documents.  The  amount  of  the
invoice will be charged to your account, and in future we will draw  on  you
quarterly, as previously agreed.
We assure you that your orders will be  given  prompt  attention,  and  look
forward to hearing from you again.

[14] Apology for delay by strike
The recent strike of  transport  workers  here  has  caused  delays  in  the
despatch of a number of our export orders, and we regret  that  yours,  too,
is temporarily held up.
Your order was despatched from here 2 days ahead  of  the  guaranteed  time,
and we are told that the goods are now In London awaiting shipment.  We  are
making private arrangements for their transport to the docks and  should  be
able to get them on the next ship, which sails on 3 March.
We apologise for this unfortunate delay and are  doing  our  utmost  to  get
your order away.
[15] Delay caused by Government regulations
We are very sorry indeed to have to advise you of a delay in executing  your
order no.... of...
As you may know, the Government has recently put  an  embargo  on  the  free
export of certain metals to the Far East and we have  to  obtain  a  special
licence to proceed with your order. We think the  delay  will  not  be  more
than 2-3 weeks, and we shall give your order priority as soon as we  receive
authority to go ahead.  Meanwhile,  please  accept  our  apologies  for  the
inconvenience caused.
[16] Manufacturer is forced to refuse an order for technical reasons
 We thank you very much for  the  order  contained  in  your  letter  of  20
December.
After carefully considering it, however, we  have  come  to  the  conclusion
that it would be better for you to approach  another  manufacturer  in  this
instance. To machine to the limits  required  in  your  specification  would
require the setting up of special equipment at our  works,  and  this  would
not only be impossible before September, but would seriously  interrupt  our
normal production.
We are really sorry  not  to  be  more  helpful,  but  hope  that  you  will
understand our position. Do let us have other enquiries at any time,  as  we
shall be only too pleased to meet you if it is within our power.



[17] Seller refuses to supply on buyer's terms
We are very grateful to you for your indent  no.  32  for  10,000  boxes  of
paper fasteners. To our regret, we are unable to accept your  order  at  the
price requested: Ј25 per 1,000. You will find on referring to  our  previous
correspondence (21 June last) that we gave you our  lowest  price  for  this
quantity as Ј27 per 1,000. Since then, prices have  tended  to  rise  rather
than fall, and our profit margin does not warrant any concession by  way  of
quantity reduction or discount.
We should, of course, be glad to fulfil your order if you  will  confirm  at
Ј27 per 1,000, settlement at 30 days.

[18]An exporter offers a new model instead of an earlier one  he  is  unable
to supply
It was a pleasure to receive your order for 300  Model  С  'Reflex"  cameras
and to hear of your success in disposing of  the  last  consignment.  As  we
advised you at the time of your last purchase, this  type  of  camera,  with
its large viewfinder, has become a best-selling model,  and  you  cannot  go
wrong in stocking it. While sales  throughout  the  world  have  been  good,
there has been a persistent demand for a lens of larger  aperture  than  the
f6.3, which was fitted as standard on the Model  С  last  year.  On  careful
examination of this demand we  came  to  the  conclusion  that  the  average
camera-user of today wants an  instrument  with  which  he  can  do  serious
picture-making. We have therefore produced  a  new  version  of  our  famous
camera—the Model D, which is fitted with an f4.5 lens.
Model 'D' has replaced 'C', and at a price  of  DM  80  net  to  the  trade,
represents the finest value on the market  for  cameras  of  this  type.  We
think you will agree that the difference in price, DM 10, between  this  and
the old model is very small for the amazing difference In performance  which
is now possible. It has received an enthusiastic welcome here already.
Our new publicity campaign is due to begin  in  a  few  weeks  and  the  'D'
Reflex will  be  advertised  extensively  in  national  newspapers  in  your
country as well as in technical magazines. Your  stock  will  reach  you  in
good time for the commencement of our campaign, so we should be glad if  you
would confirm the order for 300 of Model 'D' in place  of  the  discontinued
Model 'C'.
We shall be happy to grant you  an  extra  5%  discount  for  300,  and  can
promise you
immediate despatch. Once again we say you cannot go wrong with a Reflex.
We are always at your service.
[19] Counter-offer of silk at a higher price
Very many thanks for your letter of  yesterday,  enclosing  your  order  tor
1,000 metres of 'Willow' pattern silk cloth.
In turning to us for a supply of this famous  line,  you  evidently  realise
that if such an article is to be had at all, we are  the  people  to  supply
it. We appreciate your interest, and would have liked to be able  to  supply
your order from stock as  we  did  years  ago.  However,  times  and  tastes
change. The 'Willow' pattern is now out  of  fashion,  and  in  common  with
other manufacturers we have so little demand for it that we have  ceased  to
produce it.
We think, however, that your customers would like our  new  material  'Rayon
Porcellan', a sample of which we have pleasure  in  sending  you  with  this
letter. This material has  all  the  good  qualities  of  the  old  'Willow'
pattern and is very much smarter In appearance, without being  as  vivid  in
colour as many modern silks and rayons.
The price is 83p per metre or Ј41  per  50-metre  piece,  f.o.b.  Liverpool.
Prices for all silk fabrics have increased considerably  in  the  past  year
and it Is no longer possible to supply a really good material at the  figure
you name. As you know, we supply only first-class and guaranteed fabrics.
A full selection of our silk patterns is  also  being  sent  you  by  parcel
post. All Oi these are selling well  in  your  country  and  we  can  safely
recommend them to you.
We can ship your order within a week of hearing from you.

                                   UNIT 6

[1] Exporter informs prospective customer of packing and marking procedures

                            KAVEXPORT   LENINGRAD


                                 6 June 1977


Aschelm у Negrin SA


Diputacion 235


Asuncion


Paraguay


Dear Sirs


We thank you for your letter of 20 May, and can confirm that we are still


offering our range of luxury foods at  the  prices  quoted  in  our  initial
  offer to


you.


We understand your concern with packing, and can assure you that we take


every possible precaution to ensure that our products  reach  our  customers
  all


over the world in prine condition.


For your Information, "Ariel" caviar is packed as follows:


Each jar is wrapped in tissue paper before being placed in its individual


decorative cardboard box.   The boxes are then packed in strong cardboard


cartons, twelve to a carton, separated from each other by corrugated paper


dividers.


The cartons are then packed in strong wooden crates.  Since the crates are


specially made to hold twenty-four cartons, there is no danger of movement


inside them.  In addition, the crates are lined with waterproof, airtight


material.  The lids are secured by nailing,  and  the  crates  are  strapped
  with


metal bands.


In the case of consignments being sent to you, transhipment at Buenos Aires


will be necessary, so each easy will be marked with details required by the


Argentinian authorities, as well as with your own mark, details of weights,


etc., and symbols representing the following warnings and directions:


USE NO HOOKS, STOW AWAY FROM HEAT, and DO NOT DROP.


We hope this has answered your questions, and look forward to receiving


orders from you.Yours faithfully
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